77cb Privacy Policy

01Who We Are

77cb is an online entertainment platform offering casino games, slots, live casino, sports betting and related services to adult users aged 18 and above. This Privacy Policy applies to all users of the 77cb website and mobile app, regardless of how you access the platform.

When this policy refers to "77cb", "we", "us" or "our", it means the team and systems operating the 77cb platform at 77cb.fun. By registering an account or continuing to use the platform, you agree to the data practices described in this policy.

02What Data We Collect

We collect personal information in the following categories:

We do not collect biometric data beyond what is necessary for identity verification, and we do not collect location data beyond the IP address associated with your connection.

03How We Use Your Data

The information we collect is used for the following purposes:

• Account creation and management: Setting up your 77cb account, keeping it secure, and updating it when you request changes.
• Processing transactions: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets.
• Identity and age verification: Confirming that users are aged 18 or above and that account details match verified identity documents.
• Fraud prevention and security: Detecting suspicious login attempts, unusual betting patterns, or financial activity that may indicate fraud or account compromise.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance with your account or transactions.
• Platform improvement: Analysing usage patterns in aggregate to improve the casino, slots, sports betting, and app experience for all users.
• Responsible gaming: Tracking session and spending data to power tools that help players manage their gaming activity within personal limits.
• Communications: Sending account-related notifications such as transaction confirmations, security alerts, and policy updates.

We do not use your data for targeted advertising to third-party platforms. Any communications you receive from 77cb are directly related to your account or the platform's services.

04Legal Basis for Processing

77cb processes your personal data under the following legal grounds:

• Contractual necessity: Processing needed to fulfil the agreement you enter when registering — including running your account, processing your PKR transactions and enabling gameplay.
• Legitimate interests: Processing required to protect the platform and its users from fraud, abuse, and security threats, and to operate and improve the platform efficiently.
• Legal obligation: Processing required to comply with applicable identity verification and anti-money laundering obligations, including document checks for withdrawals.
• Consent: Where you have explicitly opted in to receive promotional communications or where processing is based on your agreement to this Privacy Policy at registration.

You may withdraw consent where consent is the legal basis at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

05Payment Data and PKR Transactions

All financial transactions on 77cb are processed in PKR (Pakistani Rupee). Payment data is collected and handled with the highest level of care. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards or mobile wallets, we collect only the information necessary to complete that specific transaction.

Key points regarding payment data:

• Full payment credentials such as complete card numbers or wallet PINs are never stored on 77cb servers. Transaction processing is handled through secure payment gateway integrations.
• Transaction records including amounts, dates and payment method types are retained for account history, dispute resolution and compliance purposes.
• PKR deposit and withdrawal amounts are linked to your account record so you can review your full financial history in your account dashboard.
• 77cb does not share your payment details with third parties beyond what is required to process the transaction itself.

06Data Sharing

77cb does not sell, rent or trade your personal data. We may share information only in the following limited circumstances:

• Payment processors: Your payment details are shared with the relevant payment gateway or provider (such as JazzCash or Easypaisa) solely to process the transaction you have initiated.
• Identity verification providers: Where a third-party identity verification service is used to validate your CNIC, passport or other documents, that provider receives only the data required for verification.
• Game software providers: Aggregated, non-personally-identifiable gameplay data may be shared with the studios and providers whose games are available on the 77cb platform for performance and fairness monitoring.
• Legal and regulatory requirements: We may disclose data if required to do so by applicable law, court order, or to respond to a lawful request from a relevant authority. In such cases we disclose only the minimum information required.
• Business operations: In the event of a merger, acquisition or sale of platform assets, user data may be transferred to the relevant party under appropriate confidentiality obligations.

In all sharing scenarios, we require any third party to maintain the confidentiality and security of the data and to use it only for the specific purpose for which it was shared.

07Cookies and Tracking

77cb uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a breakdown of how we use them:

• Essential cookies: These are required for the platform to function. They keep you logged in between pages, maintain your session after a deposit, and remember your language and display preferences. These cannot be disabled without breaking core functionality.
• Analytics cookies: We use first-party analytics to understand which sections of the platform are most used, how long sessions last, and where users encounter difficulties. This data is aggregated and not personally identifiable.
• Security cookies: Short-lived cookies used to detect and prevent fraudulent login attempts and cross-site request forgery.

77cb does not use third-party advertising cookies or social media tracking pixels. Your gaming activity on 77cb is not shared with social media platforms or ad networks.

You can control cookie behaviour through your browser settings. Disabling essential cookies may prevent some parts of the platform from working as expected. For the mobile app, equivalent local storage mechanisms are used in place of browser cookies.

08Data Retention

We retain personal data only for as long as it is needed for the purpose it was collected, or as required by applicable obligations. General retention periods are as follows:

• Active account data: Retained for the full duration of your account being open on the platform.
• Transaction records: Financial transaction data including PKR deposit and withdrawal history is retained for a minimum of five years to support dispute resolution and compliance requirements.
• Identity verification documents: Retained for the period required by applicable identity verification standards, typically five years from account closure.
• Support communications: Chat and email records are retained for up to two years to maintain context for any ongoing or future support matters.
• Usage and analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual users.

When data is no longer required and there is no legal obligation to retain it, we securely delete or anonymise it. You may request early deletion of your data by contacting support, subject to the limitations described in Section 10.

09Data Security

Protecting your personal data is a priority for 77cb. We implement a range of technical and organisational security measures, including:

• TLS encryption for all data transmitted between your device and the 77cb platform.
• Encryption at rest for sensitive data stored on our servers, including identity documents and financial records.
• Access controls that restrict which team members can view personal data, based on the minimum access necessary for their role.
• Regular security monitoring to detect unusual access patterns or potential breaches.
• Two-factor authentication options available to users to strengthen individual account security.

No system can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected users as promptly as possible with details of what happened and what steps you should take.

On your side, you can significantly improve your account security by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone else.

10Your Rights

As a user of 77cb, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. For basic account details, you can update these directly in your account settings.
• Right to erasure: You can request that we delete your personal data. Note that we may be unable to delete data we are required to retain under applicable law, such as transaction records.
• Right to restriction: You can ask us to restrict processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to data portability: You can request your account and transaction data in a structured, commonly used format.
• Right to object: You can object to processing of your data where it is based on legitimate interests, including profiling for responsible gaming purposes.

To exercise any of these rights, contact our support team. We will respond to all requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are not disclosing data to the wrong person.

11Children's Privacy

77cb is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been created by a minor, that account will be closed immediately and any associated data will be deleted, with the exception of records required for compliance purposes.

If you believe a minor has registered on 77cb, please contact our support team immediately so we can investigate and take the necessary action. Parents and guardians are encouraged to use device parental controls to prevent underage access to online gaming and betting platforms.

12Policy Updates

77cb may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how your data is processed, we will make reasonable efforts to notify registered users via the email address or contact method associated with their account. Continued use of the platform after an updated Privacy Policy has been published constitutes acceptance of the changes.

We encourage you to review this page periodically so you are always aware of how your information is being handled. Previous versions of the Privacy Policy are available on request.

13Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way 77cb handles your personal data, please get in touch with our support team. We take all privacy-related enquiries seriously and will respond promptly.

• Email: [email protected]
• Live Chat: Available 24/7 through the platform

For data access, correction or deletion requests, please mark your message clearly so it reaches the right team. For questions related to our full legal terms, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page.